Returns & Exchanges

At Kandies World, we want you to be fully satisfied with your festival gear and accessories. If your order isn't a perfect fit, you can return unworn items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original condition and packaging, ensuring all tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned gear, we will process your refund or store credit within 5-7 business days.